The Exam Results Helpline is now open to provide free, on-the-spot information and advice to A level students. If you don’t know what to do after your A levels, call the Exam Results Helpline on 0808 100 8000.

Exam Results Helpline
The Exam Results Helpline is staffed by expert advisers with at least five years’ experience working in a careers-based role and a relevant qualification.
They offer impartial advice to students wanting to continue into higher education, as well as those who want to follow different routes such as retraining, finding employment, taking a gap year and moving out of home.
Areas covered by the Exam Results Helpline include:
  • specific questions about grades and offers
  • the Confirmation and Clearing process
  • alternative routes into university, eg foundation courses, resitting exams
  • student finance
  • moving away from home
  • taking a gap year
  • vocational learning routes including diplomas, apprenticeships and NVQs
  • setting up a business or becoming self employed
If you have a question about one of these areas, call the Exam Results Helpline on 0808 100 8000. Calls are free from landlines and some mobile networks.

Mark Tengende called the Exam Results Helpline in 2009 after not getting the grades he needed to study a diagnostic radiography degree at St George’s, University of London. Taking the advice given, he applied through Clearing and will start the second year of a nursing degree in September.
Mark said: “I was so focused on diagnostic radiography that I hadn’t even thought about any other courses at all. I had no idea about alternative subjects and options that I had until I spoke to the helpline and that really opened doors for me.”

Resitting exams
Christopher Watson didn’t get the grades he needed to do a sports science degree at Northumbria University in 2009. After discussing his options with the Exam Results Helpline, he resat his A levels and re-applied to begin a sports science degree the following year. He received a conditional offer and is now waiting for his results. He plans to start his degree in September.
Christopher said: “Don’t panic and look at the options available. Re-doing my A levels was the best option for me even though at the time it didn’t feel like it.”