Cookie Policy

At YHH, we use cookies and similar technologies on our website to enhance your browsing experience and provide personalised services. This Cookie Policy explains how we use cookies, what types of cookies we use, and your choices regarding cookies. By using our website, you consent to the use of cookies in accordance with this policy.

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies enable us to collect certain information about your browsing activities and preferences.

2. How We Use Cookies:

We use cookies for the following purposes:

2.1 Essential Cookies:

These cookies are necessary for the functioning of our website and enable you to navigate and use its features. They are essential for the provision of our supported living services.

2.2 Performance and Analytics Cookies:

These cookies help us analyse how our website is being used, monitor its performance, and improve its functionality. They collect anonymous information about your browsing activities on our website, such as the pages you visit, the links you click, and the duration of your visit. This information is used solely for statistical purposes and does not identify you personally.

2.3 Functionality Cookies:

Functionality cookies allow our website to remember your preferences and provide enhanced features and personalised content. For example, they may remember your language preferences or remember that you have logged in to your account.

2.4 Third-Party Cookies:

We may also use cookies provided by third-party service providers to assist us in analysing website usage, improving our services, and delivering relevant advertisements. These third-party cookies are subject to the respective privacy policies of the providers.

3. Your Cookie Choices:

Most web browsers are set to accept cookies by default. However, you can manage and control cookies through your browser settings. You have the following options:

• You can choose to accept or reject cookies. If you choose to reject cookies, certain features of our website may not function properly.
• You can set your browser to notify you when a cookie is being placed on your device and give you the option to accept or reject it.
• You can delete cookies that have been stored on your device.

Please note that if you choose to disable or delete cookies, your preferences may not be saved, and some parts of our website may not function properly.
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4. Updates to the Cookie Policy:

We reserve the right to update or modify this Cookie Policy anytime. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our use of cookies.
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5. Contact Us:

Please contact us if you have any questions, concerns, or requests related to this Cookie Policy.

We will make every effort to address your inquiry promptly and appropriately.

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